1. Vipeak Group always adhere the concept of creating value for customers
Vipeak Heavy Industry Machinery Co., Ltd. always adhere the concept of creating value for customers. Marketing work is an integral part of any business, it is important because it provides services to all customers. How to serve the users better, let it receive company's products and services and create operating philosophy for users will always be welcomed and it foundation will become increasingly prominent.
2. Improve product and service quality around the customer
Vipeak Group activities have always focused on the global market and continue to foster new ideas, change management mechanism and innovation management, which adds some strengthen for the improvement of mining machinery and equipment quality. Vipeak always put customer satisfaction as the highest quality standards and change the ordinary level in order to reach the level of international quality.
3. Vipeak has carried out many customer satisfaction survey works.
To further improve the quality of service and product quality, we carried out comprehensive satisfaction survey for users. Fierce market competition is increasing, in order to obtain greater service space, understand users, concern users and think user’s thinking, which could enhance staff awareness of service, improve service quality and pursue sustainable development goals.